Job Title:               Warehouse Technician - Comms and Data Services Department

Location:               Brooklands, Weybridge, KT13 0YX

Position Type:       Permanent/Full-Time

Working Hours:    10am to 6pm Monday to Friday, 35 hours per week

Salary:                   On application

We are growing our Comms and Data Services team and now have an exciting opportunity to become a Warehouse Technician within our Comms and Data Services Department. 

Britannia Row Productions and Surfhire have over 30 years of experience in delivering professional Comms and Data Services.  We’ve built an enviable client base and a strong reputation for supplying the best communications, and data systems for prestigious live and broadcast events worldwide. As part of the Clair Global group, we also offer extended production services including on-site WiFi and Data integration; Event Communications; as well as exciting industry leading innovations.

Based in Brooklands, Weybridge the Comms and Data Services Warehouse Technician will be reporting to our Head of Comms and Data Services.

What will you do?

You will be involved in all aspects of the comms, and data equipment deployments. This includes managing, testing & maintaining all the relevant equipment which includes radio equipment, analogue and digital wired and wireless communication equipment, and data infrastructure equipment. In addition, you will be part of the international licensing team.

The main job tasks will be:

• Building and deployment of Comms and IT systems to the highest standards.
• Communicate effectively with the Operations Department, other team members within the department as well as Prep/de-prep Dept and the Warehouse Manager regarding the preparation of equipment, specific requirements for each job and deadlines to achieve the above.
• Being responsible for testing, fault-finding, servicing, maintenance, cleaning and quality control of equipment
• Being responsible for the regular PAT testing of all equipment
• Supplying technical support to warehouse staff, apprentices, and freelance crew (in the warehouse and remotely)
• Licensing RF equipment internationally
• Keep efficient information management in terms of licensing, code-plugs and other programming aspects
• Collaborate with the RF and Microphone department to share knowledge and workload
• To communicate effectively and work with other team members in the warehouse
• Complete admin tasks along with technical needs including understanding and using the company IT systems
• Any other work deemed necessary for the smooth running of the department‍

Who are we looking for?

At Britannia Row we want to hire people with the ability to get going quickly, interested in learning new things and comfortable in a fast paced changing environment. We are looking for someone with a keen interest in gaining experience in the technical side of professional audio; with drive and ambition; with technical skills and a technical brain; someone who will help us grow our organisation further and take it from strength to strength.

Everything we do is time critical, so the ability to work efficiently and, on occasion for extended hours and at weekends, whilst maintaining very high standards is essential. It goes without saying that the right person for this role will be a great team player with laser-sharp attention to detail and a “can do” attitude.

‍The ideal person will:

• Be self-motivated
• Be keen to learn new skills
• Have strong communication skills – both written and verbal
• Work effectively in a fast-paced, high pressure, team environment
• Have excellent organisational, planning and time management skills
• Flexible, with a willingness to work overtime, including some weekends
• Be willing to learn and expand skills, and keep up to date with technology updates
• Possess logical and systematic approaches to tasks
• Be able to use their initiative to solve problems, whilst working swiftly and accurately
• Basic IT networking skills
• Basic understanding of electronics and particularly RF systems(advantage)
• Be eligible to work in the U.K

What will you learn in this role?

‍This is an entry-level position, ideal for someone looking to begin a career in live event technology and production. All necessary skills will be gradually taught while working within the Comms and Data Services department. You’ll gain hands-on experience with industry-standard equipment and learn from a knowledgeable and supportive team.

‍Training will include, but is not limited to:

• IT skills including networking, and deployment of data infrastructure systems
• Radio comms: Analogue and digital walkie talkies, DMR Tier 3 in Motorola, Hytera
• Intercom (2 wire, Clear-Com Helixnet and FreeSpeak, Riedel Artist and Bolero, and RTS EZ Edit)
• Gain experience working specifically in radio comms, networking, matrix intercom

What do we offer?

• Paid overtime – Hourly basic rate of pay Monday-Friday and time and a half on weekends
• 23 days’ holiday per annum plus bank holidays
• Auto-enrolment pension scheme – 4% Employer Contribution,5% Employee Contribution
• Employee Assistance Program
• Bupa Health Care Cash Plan
• Life Insurance – 4 x salary
• Cycle to Work Scheme
• Social events
• Complimentary tea, coffee & fruit
• Free parking on-site
• Free Flu vaccination

Our operating hours are 8am to 8pm.Normal working hours are 10am to 6pm Monday to Friday, but you will be expected to work some shifts (8am-4pm and 12pm-8pm), some weekends and additional hours as the business requires. Overtime is paid at single rate Monday to Friday and at time and a half at weekends.

We’re building a diverse, inclusive team

You’re welcome at Britannia Row Productions wherever you’re from and whoever you are. We know that sometimes, people don’t apply for a job because they don’t have every single skill listed in the job’s requirements –but if you’re enthusiastic about the position and think you’d be a great fit, we’d encourage you to apply.

If this sounds like you and you’re ready for anew challenge, please submit your CV and covering letter, clearly stating the job title and where you saw the advert.

‍Applicants must be eligible to work in the UK

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